Shipping policy
Shipping Policy – LayLo
At LayLo, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy carefully to understand how and when your order will be delivered.
Order Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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During high demand periods, processing time may be slightly longer.
Shipping Time
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Standard Delivery: 3–7 business days
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Delivery time may vary depending on your location, courier service, or unforeseen circumstances (weather, strikes, etc.).
Shipping Charges
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Shipping charges (if any) are clearly displayed at checkout before you complete your purchase.
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Occasionally, free shipping promotions may be offered and will be mentioned on the website.
Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS or email (if applicable).
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You can use this tracking number to monitor your shipment status.
Incorrect Address / Failed Delivery
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Please ensure your shipping address and contact details are correct and complete.
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LayLo is not responsible for delays or non-delivery due to incorrect address details provided by the customer.
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Re-shipping costs (if applicable) will be the customer’s responsibility.
Damaged or Missing Items
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If your order arrives damaged, defective, or incomplete, please contact us within 24 hours of delivery with clear photos/videos as proof.
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We will review the case and provide a suitable resolution as per our policy.
Delivery Delays
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While we aim to deliver on time, LayLo is not liable for delays caused by courier services, natural events, or other circumstances beyond our control.
LayLo reserves the right to update or modify this Shipping Policy at any time without prior notice.